The delivery area of claudiepierlot.com.hk is currently limited to Hong Kong: Hong Kong Island, Kowloon, New Territories and Outlying Islands. It is not available to hotel address, P.O. Box address and restricted areas. Overseas address is not accepted.
The products you ordered will be sent via Kerry Express. Our delivery service is from 9 a.m. to 6 p.m., Mondays to Fridays and 9 a.m. to 1 p.m. on Saturdays. We do not provide any delivery service during Sundays and public holidays.
|Commercial and residentials areas||Expected to arrive in 2-3 working days|
|Outlying Islands||Expected to arrive in 3-5 working days|
There is special arrangement for orders shipping to Outlying Islands:
i.Ma Wan, Chek Lap Kok (including HK International Airport), Hong Kong Disneyland: Deliver on every Tuesday, Thursday and Saturday (Morning Delivery is not available to Tung Chung; Afternoon Delivery is not available to Ma Wan)
ii.Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island: Deliver only on Saturday.
If we are unable to contact you for two consecutive deliveries, the order will be automatically cancelled, and your payment will be refunded to your account.
After the order is successfully shipped, the system will inform you of the tracking number by email or you can also check it by logging into your account. Changes in order details, including delivery address will not be accepted after the order is confirmed.
The delivery address cannot be changed after the order confirmation.